Finally, A Company Where Plumbing Services and Customer Service Go Hand in Hand!

by | Dec 18, 2014 | Plumbing

Have you ever experienced being at the mercy of a service technician who treated your valuable time as if it were his to waste? It’s bad enough when things malfunction, such as your home’s Heating or Air Conditioning. Perhaps, your sink is stopped up or your toilet overflowing and you need expert Plumbing Services. This is definitely aggravation enough for anyone. The frustration level mounts, though, when you take a day off work to meet the repairman; you sit around all day waiting, losing a day’s pay, only to have him call at the end of the day and say it will be the next day before he gets there. It’s enough to make you switch repair companies!

Actually, this is a good idea, especially if you’ve never experienced truly exceptional service from the home repair companies you’ve been using. Why accept second best, even in the midst of a plumbing emergency, when you have a company such as Horizon Services nearby? With Horizon Services, plumbing, heating, air conditioning, and drain cleaning become opportunities not just to repair some part of your home that isn’t performing properly, but to demonstrate customer service as you’ve never experienced it before. Instead of taking their clients for granted, every Horizon Services employee formally pledges to do everything within his power to ensure that each client is totally satisfied – and they mean it!

With Horizon Services plumbing, customer service isn’t just hype. The company offers an on-time guarantee rarely seen in the industry. If their service technicians are late, even by a minute, the service call is free. Their technicians won’t track dirt into your house; they put on shoe covers prior to stepping into your home, and they’ll protect your floors and furnishings with drop cloths as needed. They charge by the job instead of the hour, so there won’t be any unexpected “surprise” costs tacked onto your bill. Their trucks stay fully stocked with parts and materials, their employees have background checks and are drug tested, and they provide emergency service 24/7 at no additional cost. Furthermore, you’ll talk to a live person when you call! If you’re ever dissatisfied with any aspect of Horizon’s service, all you have to do is say it, and they will do whatever it takes to make it right, no questions asked! Visit us for more INFO!

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